Refund Eligibility

Refunds will be considered only for students who meet the following criteria:

• The student has purchased the training course or programme directly from Teckwik.
• The refund request is made within 7 days from the start date of the training/programme.
• The student has not completed more than 25% of the training course or programme.

 

How to Request a Refund

To initiate a refund request, please contact our support team at info@teckwik.com. You will be required to provide proof of purchase and a reason for your refund request.

 

Refund Processing Time

Refunds will be processed within 10 business days of receiving a valid refund request. Please note that it may take additional time for the refunded amount to appear in your account, depending on your payment method and financial institution.

 

Refund Amount

The refund amount will be calculated based on the following:

• If the request is made within the specified refund period, a full refund of the course fee will be issued.
• If the request is made after the specified refund period or if the student has completed more than 25% of the course, no refund will be provided.

 

Non-Refundable Items

The following items are non-refundable:

• Any associated course materials or textbooks provided to the customer.
• Fees for any third-party services or platforms used in conjunction with the training course.

 

Cancellation by Teckwik

In the rare event that Teckwik cancels a training course or programme, all enrolled participants will receive a full refund of their course fees.

 

Changes to Training Dates or Content

Teckwik reserves the right to make changes to training dates, times, or content. In such cases, participants will be offered the option to reschedule or receive a refund if they are unable or unwilling to participate in the updated course.

 

Contact Information

For questions or concerns regarding this refund policy, please contact our support team at info@teckwik.com.

 

Acceptance of Terms

By enrolling in our training courses or programmes, you acknowledge and agree to the terms and conditions of this refund policy.